STAKE • EARN • GROW1. When verification applies
KYC may be required at registration, package activation, withdrawal, account recovery, material profile changes, unusual activity or when a legal or risk threshold is met. Some functions may remain unavailable until review is complete.
2. Individual customers
Information may include legal name, date of birth, residential address, nationality, contact details, government-issued identification, a selfie or liveness check and proof of address. Information must be current, accurate and belong to the account holder.
3. Legal entities and beneficial owners
Business verification may require formation documents, registered address, directors, authorised persons, ownership structure, beneficial owners, tax or registration identifiers, business purpose and source of funds.
4. Verification and screening checks
Documents may be assessed for authenticity and matched to the applicant. Sanctions, politically exposed person and adverse-media screening may be performed. Device, wallet and behavioural signals may support fraud prevention.
5. Enhanced due diligence
Higher-risk cases may require additional identity evidence, source-of-funds or source-of-wealth information, transaction explanations, occupation or business information, beneficial-owner verification and senior compliance approval.
6. Ongoing review
TronnBank may request refreshed documents or information to keep records accurate, respond to legal changes or investigate activity. Users should promptly update contact, address, ownership and authorised-person information.
7. Incomplete or unsuccessful verification
If information cannot be verified, is inconsistent, appears altered or creates unacceptable risk, access may be delayed, limited or refused. TronnBank may request clarification, prevent withdrawal or terminate access where lawful.
8. Data protection
Verification information should be encrypted, access-controlled and retained only for lawful operational and record-keeping purposes. See the Privacy Policy for additional details and the AML Policy for monitoring controls.