1. Information we may collect
This may include account details, contact information, identity and address documents, liveness or verification results, wallet addresses, transaction records, device and security information, support communications, referral relationships and legally required source-of-funds information.
2. How information is used
Information may be used to create and secure accounts, deliver requested services, verify identity, process transactions, calculate programme activity, prevent fraud, meet legal obligations, respond to support requests and improve reliability.
3. Legal bases
Depending on location, processing may rely on contract performance, legal obligation, legitimate interests, protection of users and the platform, or consent. Consent can be withdrawn where it is the applicable basis, without affecting earlier lawful processing.
5. International transfers
Service providers may process information in other countries. Where required, appropriate transfer mechanisms and contractual safeguards should be used, together with an assessment of applicable risk.
6. Retention
Records should be kept only as long as needed for the purposes described, legal and regulatory requirements, dispute management, security and fraud prevention. Identity and transaction records may require longer statutory retention than ordinary website data.
7. Your privacy rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing, obtain a portable copy, withdraw consent or complain to a supervisory authority. Certain requests may be limited by legal record-keeping or anti-fraud obligations.
8. Security and accuracy
TronnBank should use layered technical and organisational safeguards appropriate to the sensitivity of the information. No system is completely secure. Keep your information accurate and immediately report suspected account compromise.
9. Contact and updates
Insert the official privacy contact, controller address and supervisory authority details before launch. Material changes should be dated and communicated clearly. See the separate Cookie Policy for device-storage technologies.

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